Utility Disconnect Request

• - Click Pay Water Bill
• - Click Sign in or Sign up
• - Click Register
• - Enter the email and password you would like to use for your login
• - It will send you an email to the email address you provided to verify the email address.
• - Go to the email it sent you and activate /verify your email
• - Login to the portal with the email address and password you signed up with
• - Click on Add to my service under additional links
• - Click on Utility Billing
• - Click on add account
• - Enter the account number including the dashes
• - Enter you last payment amount excluding the dollar sign. If you have not made a payment you will need to put zero.

Utility bills are available by the 1st on the portal every month and are due by the 15^th every month. A $20 late charge is added the following business day if not paid in full. If the 15^th falls on a weekend or holiday you will have until the following business day at 8 a.m. to submit a payment. Your water meter is read the week of the 20^th of each month.  Any unpaid balance not paid in full by the 25th of the month will result in disconnection of service the following business day.

• Online Portal
  • You will need your account number and last payment amount
  • This is where you can sign up for auto pay

• Call the secure phone line to pay (877) 881-0113
  • You will need your account number and service address
• Cash, check, or money order to avoid processing fees
  • You can utilize bill pay through your bank if your bank has that capability. Utilizing bill pay can take up to 2-3 business days for the city to receive payment.
  • You may utilize the city drop box located at City Hall 201 Main Street
• ACH Bank Draft
  • Your utility bill will be drafted on the 10^th of each month or the following business day if the 10^th is a weekend or holiday. This is a FREE way to pay. You must complete the bank draft authorization form on the water department page.

Call City Hall if the issue is between 8:30-4:30pm Monday - Friday. Call the emergency after hours line if it any other time.