Fire Department

The Josephine Fire Department serves approximately 14,000 residents across 43 square miles and responds to more than 1,000 emergency and non-emergency calls each year.
Established in early 1975, the department proudly served the community as an all-volunteer organization for 50 years. In 2025, the City hired its first paid Fire Chief, beginning a new chapter in the department’s history. Under the Chief’s leadership, the department strengthened its organizational structure and relocated from its longtime station on W. Hubbard Street to the City’s first dedicated public safety building.
Today, the Josephine Fire Department is staffed by both career and volunteer personnel who are committed to protecting lives and property through dependable emergency response, continued training and community service. As Josephine and the surrounding service area continue to grow, the department remains focused on strengthening its personnel, equipment and operational capabilities to meet the community’s changing needs.

The Josephine Fire Department is dispatched through the Collin County Sheriff’s Office.
For non-emergency assistance, call (972) 547-5350.

In the event of an emergency, please dial 9-1-1.

Meet Josephine’s First Fire Chief

Chief Joe Florentino began his fire service career in 1989 as a volunteer firefighter in Greenlawn, New York. After moving to Texas in 1992, he joined the Highland Village Fire Department, where he advanced to Assistant Fire Chief. He later served with the Denton County Fire Marshal’s Office and rose to the rank of Assistant Fire Marshal.

In 2005, Chief Florentino was appointed Fire Chief for the Town of Little Elm. He was promoted to Director of Public Safety in 2015, overseeing the town’s police, fire and emergency management operations.

Throughout his career, Chief Florentino has held leadership positions with the International Association of Fire Chiefs, the Texas Fire Chiefs Association and the Denton County Fire Chiefs Association. He also served as the Texas State Coordinator for the Texas Intrastate Fire Mutual Aid System (TIFMAS).

His certifications include Firefighter, Arson Investigator, Fire Inspector, Fire Service Instructor, Hazardous Materials Technician and Peace Officer. He is also a Certified Public Manager, a Fire Service Chief Executive Officer through TEEX and a Certified Fire Executive through the Texas Fire Chiefs Association.

Chief Florentino earned a bachelor’s degree in communications from the State University of New York at New Paltz. From 2000 to 2007, he served communities throughout North Texas as a K-9 arson investigator alongside his partner, Dallas.

Chief Florentino is married and is the proud father of two children.

The Josephine Fire Department is always looking for dedicated individuals who want to serve their community. Becoming a volunteer firefighter is a rewarding opportunity to make a meaningful difference, receive valuable training and continue a proud tradition of service dating back to 1975.
No previous fire service experience is required. Applicants should have a willingness to learn, a strong work ethic and a commitment to serving others. If you are ready to step up and serve your community, we encourage you to apply and become part of our team.

Volunteer Firefighter Application:

Click here to submit a Volunteer Firefighter Application

Minimum Requirements:

Be at least 18 years of age
Possess a valid driver’s license
Be physically capable of performing the duties of a volunteer firefighter
Live within or near the Josephine Fire Department’s response area
Successfully complete a criminal background check
Meet all required training and participation standards
Complete at least one 12-hour shift each week, including at least one weekend shift per month
Attend required department training

Public Information Request

Requests for records maintained by the Josephine Fire Department must be submitted in writing. Verbal requests cannot be processed as formal requests under the Texas Public Information Act.

Click here to complete the Fire Records Request Form

To help the City locate the correct records, please provide as much information as possible, including:

JFD incident number, if known (sometimes referred to as a case number or offense report number)
Name of the person or property involved
Date and approximate time of the incident
Address or location of the incident
Type of incident
A clear description of the records requested
Contact information and preferred method of receiving the records

Please do not include a Social Security number or other sensitive personal information unless specifically requested by the City.
Certain records or portions of records may be confidential or exempt from disclosure under state or federal law. Any applicable charges will be assessed in accordance with Texas law.

Completed forms may be submitted using one of the following methods:

Fax (469) 717-0082 (Include your postal mailing address)
Email: jfd@cityofjosephinetx.com
In person: 120 W. Cook St., Josephine, TX 75173
U.S. mail: Josephine Fire Department, Records, PO Box 99, Josephine, TX 75164

EMS Medical Records

The Josephine Fire Department’s Fire Records Request Form is not used to request confidential EMS patient-care or ambulance records maintained by American Medical Response (AMR).
Requests for AMR medical records must be submitted directly through AMR’s medical-records provider, MediCopy.

AMR Medical Records Link:

Click here to request medical records from AMR.

For assistance with an existing medical-record request, contact MediCopy at (866) 587-6274, Monday through Friday, from 8:00 a.m. to 4:00 p.m. Central Time. Medical-record requests cannot be processed by telephone.

Outdoor Warning Sirens

The City of Josephine operates four outdoor warning sirens located throughout the city. When activated, all four sirens sound simultaneously to provide a general warning to the community. The sirens may be activated by the Josephine Police Department or the Josephine Fire Department.

The outdoor warning sirens may be activated for:

A tornado warning affecting Josephine
Destructive winds of 70 mph or greater
Reported hail measuring 1.25 inches or larger
Other emergencies requiring immediate public notification

Outdoor warning sirens are intended primarily to alert people who are outside. Depending on weather conditions, distance and building construction, the sirens may not be heard indoors. Residents should not rely on the sirens as their only source of emergency information.

Additional information may be provided through local radio and television stations, emergency alerts or public address systems on police and fire vehicles.

Monthly Siren Testing

The City tests the outdoor warning sirens on the first Wednesday of each month. These audible tests help ensure the system is working properly and allow residents to become familiar with the warning sound.

Scheduled testing will be postponed when severe or threatening weather is present or expected. If the sirens sound during severe weather, residents should treat the activation as an actual emergency and take immediate action.

What to Do When the Sirens Sound

If you hear the outdoor warning sirens, go indoors and seek shelter immediately. Once inside, monitor local radio, television, NOAA Weather Radio or another trusted weather source for additional information and instructions.

WBAPRadio 820 AM is a designated Emergency Alert System (EAS) station for the Dallas–Fort Worth area.

The outdoor warning sirens are not used to issue an “all clear.” Continue monitoring official information and remain sheltered until the threat has passed or public safety officials advise that it is safe.