News & Events
Summer Water Conservation Starts With YOU!
CLICK HERE for more information on our water schedule!!!...
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The City of Josephine is updating the Code of Ordinances
The City of Josephine is updating the Code of Ordinances to include a new Unified…...
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Superior & ‘A’ School District Ratings
In 2019, the Community Independent School District received an A rating from the Texas Education…...
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City Awarded Superior Water System Award by TCEQ
The Texas Commission on Environmental Quality determined that the City of Josephine’s water system meets the…...
Read MoreHOME Grant – Notice of Finding
Click here to view the Notice of Finding of no Significant Impact and Notice of…...
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New City of Josephine App
Click here to see more information on the City of Josephine App....
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Josephine’s Comprehensive Plan
Josephine’s Journey A Comprehensive Plan for Growth CLICK HERE to view Josephine’s Comprehensive Plan...
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City Of Josephine – 2023-2024 Approved Budget
City of Josephine 2023-2024 Approved Budget: Finance Department...
Read MoreIncreased Tax Rate
This year’s levy to fund maintenance and operations expenditures exceeds last year’s maintenance and operations…...
Read MoreOfficial Resolution Results
CLICK HERE to view the official election resolution results....
Read MoreQuick Links
Josephine is a fast-growing community located just east of the DFW Metroplex, home to A-rated schools and a small-town, country atmosphere.
Frequently Asked Questions
Josephine is a fast-growing community located just east of DFW Metroplex, home to A-rated schools and a small-town, country atmosphere.
- - Click Pay Water Bill
- - Click Sign in or Sign up
- - Click Register
- - Enter the email and password you would like to use for your login
- - It will send you an email to the email address you provided to verify the email address.
- - Go to the email it sent you and activate /verify your email
- - Login to the portal with the email address and password you signed up with
- - Click on Add to my service under additional links
- - Click on Utility Billing
- - Click on add account
- - Enter the account number including the dashes
- - Enter you last payment amount excluding the dollar sign. If you have not made a payment you will need to put zero.
Utility bills are available by the 1st on the portal every month and are due by the 15th every month. A $20 late charge is added the following business day if not paid in full. If the 15th falls on a weekend or holiday you will have until the following business day at 8 a.m. to submit a payment. Your water meter is read the week of the 20th of each month. Any unpaid balance not paid in full by the 25th of the month will result in disconnection of service the following business day.
- Online Portal
- You will need your account number and last payment amount
- This is where you can sign up for auto pay
- Call the secure phone line to pay (877) 881-0113
- You will need your account number and service address
- Cash, check, or money order to avoid processing fees
- You can utilize bill pay through your bank if your bank has that capability. Utilizing bill pay can take up to 2-3 business days for the city to receive payment.
- You may utilize the city drop box located at City Hall 201 Main Street
- ACH Bank Draft
- Your utility bill will be drafted on the 10th of each month or the following business day if the 10th is a weekend or holiday. This is a FREE way to pay. You must complete the bank draft authorization form on the water department page.
Call City Hall if the issue is between 8:30-4:30pm Monday - Friday. Call the emergency after hours line if it any other time.
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